How Do I
Make An Appointment?

Routine Appointments

The practice runs a full appointment system for all surgeries. Appointments can be made by telephone (367891) or in person during surgery hours, and the reception staff will offer you the next available appointment. Normally , bookings can only be made up to two weeks in advance.

Emergency Appointments

If you have a problem that is medically urgent an appointment will be offered to you in one of our daily emergency surgeries, where you will be seen by the doctor on duty for emergencies that day.

Nurses' Appointments

Appointments must also be booked if you wish to see one of the practice nurses. Bookings can only be made up to two weeks in advance.

Telephone Appointments

Telephone consultations may be booked with your doctor. If you feel that your problem can be dealt with by means of a telephone consultation, please ask for this when you ring the appointments line.

Cancellations

It would be very helpful if you could notify the practice at the earliest possible opportunity if you are unable to keep an appointment you have booked. This will ensure that the doctor's or nurse's time is not wasted and will make that appointment available for another patient who needs it.

How Do I...
Request A Home Visit?

If you need to see a doctor and you are too ill to travel to the surgery or you are housebound, please ring 352371 before 10.30am. Only ask for a visit if you really need one - remember the doctor can see five or six patients in surgery during the time it takes to do one home visit. Be prepared to give our staff some idea of symptoms. This information helps the doctor to assess the urgency of the home visit. Requests for visits made after 10.30am should be for emergencies only.

How Do I...
Obtain Test Results?

You should not need to telephone for results of laboratory tests, smears, x-rays etc. All results are reviewed by a doctor who will call you if any action is required.