As a practice we are aware of the communication from NHSE and media this morning regarding the opening up of GP receptions and appointments as of Monday 17th May. As a practice we are reviewing how we can maximise patient access, whilst maintaining safety for patients and staff safely as guidance changes.


At Riverside Medical Practice we have continued to work and support patients throughout the whole of the pandemic and have responded to more calls from patients throughout the whole of the pandemic and responding to unprecedented levels of demand. In the period March and April 2021 alone we have dealt with more calls than in any other period on record, and as a practice will continue to meet the needs of our patients as best we can, whilst continuing to support the COVID Vaccination program.


In the short term we will continue to limit access to the premises, and offer a triage first service in order to ensure patients are treated in the most appropriate way and will continue to offer remote consultations and appropriate face to face appointments until a safety review is completed.

We can confirm that face to face appointments HAVE continued throughout the whole of the pandemic, however we reinforce that this is following a triage first service in order to maintain the best interests of both patients and staff.

Nurse Practitioners

Dylan Roberts (m)

RN DIPHE Mental Health, PGC PGD in advanced Clinical Practice

Dylan Roberts is our Mental Health Nurse Practitioner. He is able to offer an alternative choice to your GP and can help with any aspect of mental and emotional well-being. Dylan is available by appointment only.


Sister Helen McAlinden

Lead Nurse 

RGN BSc (Hons) Specialist Practitioner; Diploma in Critical Care; Diploma in Asthma Management and COPD.

Sister Hayley Hopkins

RGN BSc (Hons) Nursing; ENB928 Diabetes; Diploma in Asthma Management.

Sister Kerry Brown (f)

RGN ,BSc (Hons) Adult Nursing.

Healthcare Assistants

Lisa Paddock (f)

Our healthcare assistants can deal with wound care including dressings, removal of sutures and staples, ulcers, Doppler examinations, ear irrigation, injections for Vitamin B12 (once prescribed by GP), influenza and pneumococcal vaccination, new patient check-ups, free NHS health checks for those aged 40-74 years (by invitation by the surgery only), blood pressure check-ups every six months after your annual review with the practice nurse.

Please note that the nurses run an appointment system and appointments should be made by ringing our main number.

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