Welcome To Riverside Medical Practice
We are a six-doctor non-limited partnership situated in the town centre of Shrewsbury, the county town of Shropshire. The surgery is conveniently situated close to the town's bus station and large town centre car parks.
Our surgery was purpose-built in 1987 and contains WCs and access via a ramp for the disabled. The practice covers the whole of Shrewsbury and normally accepts patients who live within a three-mile radius of the surgery. The partners believe in providing a full range of family care and each doctor looks after all aspects of a patient's health. Whilst you are free to consult any doctor in the practice, you are encouraged to continue to see the same doctor if you are returning with the same problem.
How information about you helps us to provide better care
All NHS GP practices have been asked to upload some aspects of patient records to care.data – a new service run by NHS England. You have a choice. Click here for more information.
Riverside Medical Practice
Please read carefully
We will be updating our computer system during the week commencing 28 October 2013.
This is an essential upgrade to ensure that we can
continue to improve our service to you.
We hope that this will not cause too much disruption but would be grateful if you could bear the following in mind;
Appointments From 15th October we will be introducing the appointments part of the new system. As all staff are becoming familiar with this, it may take longer to answer the telephone lines and book appointments.
During Wednesday 30th and Thursday 31st October there will be limited routine appointments.
Repeat Prescriptions will still be issued but we would be grateful if you could try to avoid placing your order during this week; of course, if you have any problems or queries or run out of medication you should contact us as normal.
Opening Hours will be as normal – i.e. 8.30am-6.00pm, Monday-Friday
If you have any queries about this please ask a member of staff or ask to speak to Faye Randles, Senior Receptionist; Rachael Stokes, Receptionist or Vicky Davies, Office Manager.
We apologise for any inconvenience caused.
Doctors in Partnership
How To Contact Us
Riverside Medical Practice, Roushill, Shrewsbury SY1 1PQ
To help us deal with your enquiries efficiently, please try to use the correct
telephone number. The telephones are at their busiest in the mornings, especially
Mondays. There are several incoming telephone lines which cannot all be answered
at once, so please be patient if your call is not answered immediately.
The surgery is open Monday to Friday 8.30am to 6.00pm by appointment only. We close early on some Thursday afternoons for training purposes.
Riverside Support Group
Riverside Support Group is a group of patients of the practice who act as a link between the practice and you, the patient. Its aim is to help us to provide a better service to meet your needs. The support group meets regularly and also holds a number of social events throughout the year. New members are very welcome. If you are interested in further information, please contact either of the following:
Mr Colin Pope - Chairman
Tel: (01743) 361385
Mr Mike Jones - Secretary
Tel: (01743) 232682
The practice has an extensive video library, kindly donated by the support group. This contains videos specially produced to provide information for patients on a range of health problems and medical conditions. If you wish to know more, or wish to borrow a video, please ask at reception.
Regrettably, we do not have a car park for patients. The nearest car parks to the surgery are at Frankwell or Raven Meadows. The main town bus station is only a few minutes' walk from the surgery.
The practice would like to thank the various advertisers who have helped to produce this website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised be guaranteed or endorsed.