We remain fully open and here to support our patients. We continue to provide services, as we have been doing throughout the COVID-19 pandemic, and are prioritising delivering of care and services based on clinical needs.
How are we working?
COVID-19 has changed how patients access their GP. The pandemic has super charged the use of remote consultations in primary care, however these will never replace face-to-face appointments which should be available to all patients where appropriate. We do however, regognise that remote consultations can be a convenient way for people to access medical advice and treatment.
Face-to-face appointments are available to all patients where there is a clinical need. When you book to make an appointment a member of our Patient Services team will ask you a series of questions, please note these are only asked in order to book you with the most appropriate clinician.
You will also be asked to ensure that you attend with a face covering. As a health environment we continue to support clinical vulnerable patients within the practice, as such we have a responsibility to all patients to maintain patients safety and infection control measures to ensure a safe environment for all. Face coverings therefore remain mandatory within the surgery.
We may also still advise that you attend your local pharmacy for clinical advice on minor health concerns.