Doctors
DR SARAH HENSHAW
Female
MB ChB (1999) DFSRH MRCGP
DR PAUL RWEZAURA
Male
MB ChB (2006) MRCGP
DR LOUISA MILBURN
Female
Mb ChB (2013) MRCGP
DR SAM O'CONNOR
Female
MB ChB (2010) MRCGP
DR NICOLA ROBERTS
Female
MB ChB (2008) MRCGP DFRSH
DR IBIRONKE ODEWALE
Female
MB ChB (2014) MRCGP
DR TANIA RIERA
Female
MA MB BChir MRCGP
DR HANAN MOHAMMED
Female
MB ChB (2013) MRCGP
Registrars
We will, from time to time, have one or more registrars in general practice attached to the team. A registrar is a fully qualified doctor who is undergoing a period of general practice experience. Very occasionally, the registrar will wish to video-tape consultations as part of their educational process. Should this happen when you have an appointment, your consent will be sought and, if you prefer, filming will be suspended.
Medical Students
Riverside Medical Practice supervises medical students. As part of their training, they need to observe consultations, undertake supervised consultations and sometimes video-record their work (for training purposes only). Therefore you may be asked if you would mind a medical student being involved in your consultation. Your doctor will understand if you prefer that this does not happen.
Advanced Clinical Practitioner
Nurse Practitioners
DYLAN ROBERTS
Male
RN DIPHE Mental Health, PGC PGD in advanced Clinical Practice
Dylan Roberts is our Mental Health Nurse Practitioner. He is able to offer an alternative choice to your GP and can help with any aspect of mental and emotional well-being. Dylan is available by appointment only.
Nurses
KERRY BROWN
Female
RGN ,BSc (Hons) Adult Nursing.
PHOEBE RYAN
Female
BSc (Hons) Adult Nursing.
RACHEL CADMAN
Female
BSc (Hons) Adult Nursing.
Healthcare Assistants
Our healthcare assistants can deal with wound care including dressings, removal of sutures and staples, ulcers, Doppler examinations, ear irrigation, injections for Vitamin B12 (once prescribed by GP), influenza and pneumococcal vaccination, new patient check-ups, free NHS health checks for those aged 40-74 years (by invitation by the surgery only), blood pressure check-ups every six months after your annual review with the practice nurse.
Please note that the nurses run an appointment system and appointments should be made by ringing our main number.
Practice Management
SUE GRIFFITHS
Female
Practice Manager
The Practice Manager is responsible for the overall day to day management of the practice including complaints, contracting & finance, human resources, information governance, supporting the Partners and other medical professionals with delivering good quality patient care. The post also oversees processes and structures to support both clinicians and the wider practice team and is supported in this role by members of the Senior Management Team.
FAYE REARDON
Female
Operations Manager
The Operations Manager is a Member of the Senior Management Team and is responsible for the smooth running of the practice and overseeing delivery of services to our patients. The post oversees processes and structures to support both Clinical and administrative and the wider practice team and is supported in this role by Team Leaders for both back and front office functions. In addition this role acts as a key link with regards to our Medical Students and Registrars
SHANNEN SMITH
Female
Assistant Practice Manager
This is a role established to support the Practice Manager and Management Team in carrying out the day-to-day activities and to provide an element of cover or source of advice in the event of the their absence.
Has specific responsibility for the administration team with includes clinical correspondence, referrals, data and initial complaint handling.
NIKKI THOMAS
Female
Front Office Team Leader
Has specific responsibility for the reception team and developing new services for the practice and initial complaint handling.
Administration
Community and Care Co-ordinators
Community and Care Co-ordinators are based in local GP practices and assist patients in need of help, support and advice by signposting them to other useful services.
Community and Care Co-ordinators work with the NHS, the Council and voluntary services and have become local experts on what’s happening in your community. They can help you to keep socially active and maintain your independence.
Reception
Under the supervision of our experienced Team Leaders, our Patient Services Team will be your first point of contact within the practice. As part of their role they will help you to use the services provided and signpost you to the most effective clinician and or service within the practice. Our Patient Services Co-ordinators are given additional training to help them undertake their duties and as such endeavour to do their best to provide an excellent service under difficult circumstances and great pressure. Please help them to help you.
Health Visitors
A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing.
Attached Staff
We also have teams of health visitors, district nurses and midwives attached to the practice.